Q&A #1 for PlayStation Network and Qriocity Services

First off, we want to again thank you for your patience.
We know that the PlayStation Network and Qriocity
outage has been frustrating for you.
We know you are upset, and so we are taking
steps to make our services safer
and more secure than ever before.
We sincerely regret any inconvenience
or concern this outage has caused,
and rest assured that we’re going to get
the services back online as quickly as we can.
We received a number of questions
and comments yesterday and early today
relating to the criminal intrusion into our network.
We’d like to address some of the most common questions today.
We are also going to continue to post updates
to this blog with any additional information
and insight that we can over the next few days.
We are reading your comments.
We are listening to your suggestions.
Please keep them coming. Thank you.
more Q & A this link:
http://blog.us.playstation.com/2011/04/27/qa-1-for-playstation-network-and-qriocity-services/